| Personal traits | Frontline (N =11)n (%) | Middle (N=10)n (%) | Senior (N=6)n (%) | Mean (N=27)n (%) |
|---|---|---|---|---|
| Personality | 10 (90) | 9 (90) | 6 (100) | 25 (93) |
| Managerial skills | 8 (70) | 10 (100) | 6 (100) | 24 (90) |
| Work ethics | 8 (70) | 9 (90) | 5 (90) | 22 (83) |
| Mental ability | 6 (50) | 6 (60) | 4 (70) | 16 (60) |
| Interaction | 7 (60) | 6 (60) | 3 (50) | 16 (60) |
| Attitude | 7 (60) | 5 (50) | 2 (30) | 14 (52) |
| Agility | 3 (30) | 6 (60) | 3 (50) | 12 (45) |