| Items | Factor loading | Commonalities |
|---|---|---|
| A. Builds a Relationship | 0.7825 | 0.6123 |
| B. Opens the Discussion | 0.7523 | 0.5659 |
| C. Gathers Information | 0.8332 | 0.6942 |
| D. Understands the Patient’s and Family’s Perspective | 0.8105 | 0.6569 |
| E. Shares Information | 0.7547 | 0.5696 |
| F. Reaches Agreement | 0.7878 | 0.6206 |
| G. Provides Closure | 0.6884 | 0.4739 |
| H. Demonstrates Empathy | 0.7032 | 0.4944 |
| I. Communicates Accurate Information | 0.5937 | 0.3525 |